Privacy Policy

Last updated: September 18, 2026

Keep Supplies (“we,” “us,” or “our”), operated by Middle Tenn Solutions, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, create an account, or otherwise interact with us.

Information We Collect

We may collect the following types of information:

Order information: Name, billing and shipping address, email address, phone number, items purchased, and order history.
Payment information: Payments are processed through WooPayments, which is built in partnership with Stripe. Payment card information is securely processed by our payment provider. We do not store full payment card numbers or security codes on our servers.
Account information: If you create an account, we store information associated with your account, including your contact information and order history. Passwords are stored in a secured, hashed format and are not available to us in readable form.
Communications: Information you provide when contacting us, submitting a customer service request, leaving a product review, or otherwise communicating with us.
Automatically collected information: We may collect information such as your IP address, browser type, device information, referring pages, pages visited, and interactions with our website through cookies and analytics technologies.
Marketing information: If you subscribe to promotional emails or other marketing communications, we may collect your email address and marketing preferences.

How We Use Your Information

We may use your information to:

Process, fulfill, and deliver orders.
Process payments, refunds, returns, and disputes.
Communicate with you regarding orders, shipping, customer service, or account activity.
Detect and prevent fraud, unauthorized transactions, and misuse of our website.
Maintain the security and operation of our website.
Improve our website, products, services, and customer experience.
Analyze website traffic and usage.
Send marketing communications when you have chosen to receive them.
Comply with tax, accounting, legal, and regulatory requirements.
Enforce our terms, policies, and other agreements.

How We Share Information

We do not sell your personal information for monetary consideration.

We may share information with third parties when necessary to operate our business, including:

Payment providers, including WooPayments and Stripe, to process payments, refunds, and prevent fraudulent transactions.
Shipping and fulfillment providers to process, ship, and deliver orders.
Website hosting and technology providers that help operate and secure our website.
Email and communication providers used to send transactional or customer service communications.
Analytics providers, including Google Analytics, which may receive information about your device, browser, cookies, and use of our website.
Professional advisers or service providers when reasonably necessary for accounting, legal, security, fraud prevention, or business operations.
Government authorities or law enforcement when required by law or when reasonably necessary to protect our legal rights or the safety of others.

We may also disclose information in connection with a merger, acquisition, sale of assets, financing, restructuring, or similar business transaction.

Cookies and Analytics

Our website uses cookies and similar technologies for functions such as maintaining your shopping cart, processing checkout, remembering preferences, providing website security, and understanding how visitors use our website.

We may use Google Analytics and related Google services to collect website usage and performance information.

You can control or delete cookies through your browser settings. Disabling certain cookies may prevent portions of the website, including shopping cart or checkout features, from functioning properly.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and accounting records, prevent fraud, resolve disputes, comply with legal obligations, and enforce our agreements.

Information that is no longer reasonably necessary may be deleted or anonymized.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of personal information we maintain about you.

You may also unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Certain information may be retained when necessary to complete transactions, maintain tax or accounting records, prevent fraud, resolve disputes, or comply with legal obligations.

To submit a privacy request, contact us at info@keepsupplies.com.

Third-Party Links

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

The “Last updated” date at the top of this policy indicates when it was most recently revised.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact us at:

Keep Supplies
Operated by Middle Tenn Solutions
Columbia, Tennessee
Email: info@keepsupplies.com